Terms and conditions

1. Introduction

1.1 Purpose of the Terms: These Terms and Conditions outline the rules and guidelines that govern your use of our online casino services, including account registration, deposits, withdrawals, bonuses, gameplay, and responsible gaming.

1.2 Acceptance of Terms: By registering an account with us or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1.3 Age and Legal Restrictions: You must be at least 19 years old to use our services, and you are not allowed to register an account if you are a resident of BC, QC, NT, NU, YT, PEI, SK, MB, or NL.

2. Account Registration

2.1 Eligibility: To register an account with us, you must be at least 19 years old and reside in Ontario, Canada.

2.2 KYC and Verification Requirements: We may request identification and proof of address to verify your identity. You are responsible for providing accurate and complete information during the registration process.

2.3 Responsibility for Account Security: You are responsible for keeping your account password secure and confidential. You must not share your login credentials with anyone else, and you must notify us immediately if you suspect any unauthorized access to your account.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods: We accept deposits via Interac e-Transfer, Visa/Mastercard, ecoPayz, Jeton, MuchBetter, Bitcoin, Ethereum, and USDT.

3.2 Minimum and Maximum Limits: The minimum deposit limit is $10, and there is no maximum limit for withdrawals.

3.3 Processing Times and Fees: Deposits are processed instantly, while withdrawals may take 1-7 days depending on the payment method used.

3.4 Anti-Money Laundering Policy: We adhere to strict anti-money laundering policies and procedures to prevent and detect suspicious transactions.

4. Bonuses and Promotions

4.1 How Bonuses Are Credited: Bonuses are credited automatically upon registration, subject to the terms and conditions specified in each bonus offer.

4.2 Wagering Requirements: Wagering requirements for bonuses vary depending on the specific offer, but they do not apply to any welcome bonus.

4.3 Expiry and Abuse Clauses: Bonus offers have a 30-day expiry period, and we reserve the right to revoke or modify bonus offers if we suspect abuse or manipulation.

5. Gameplay and Fairness

5.1 RNG Usage: We use Random Number Generators (RNGs) to ensure fair and random outcomes in all games.

5.2 Game Malfunctions: If a game malfunctions, we reserve the right to void any bets placed during that time period.

5.3 Limits on Play and Responsible Gaming Tools: We offer various responsible gaming tools, including deposit limits, time-outs, self-exclusion options, and reality checks.

6. Responsible Gambling

6.1 Self-Exclusion Options: You can self-exclude your account for a minimum of 24 hours to a maximum of permanently.

6.2 Deposit, Wager, and Session Limits: We offer various deposit limits, including daily, weekly, and monthly limits, as well as session limits and reality checks.

6.3 Help and Support Links: We provide links to support organizations, such as SOS Joueurs (QC), Gambling Therapy Canada, and ConnexOntario.

7. Prohibited Activities

7.1 Bonus Abuse: We reserve the right to revoke or modify bonus offers if we suspect abuse or manipulation.

7.2 Fraud, Collusion, or Manipulation: Any form of fraud, collusion, or manipulation will result in account suspension or closure.

7.3 Use of Bots or Automated Systems: Using bots or automated systems to play games is strictly prohibited and may result in account suspension or closure.

8. Account Suspension and Closure

8.1 Voluntary Account Closure: You can close your account at any time by contacting our support team.

8.2 Breach of Terms: We reserve the right to suspend or close your account if we suspect a breach of these Terms and Conditions.

8.3 Inactivity and Dormant Accounts: If your account remains inactive for 12 months, it may be considered dormant and subject to closure.

9. Privacy and Data Protection

9.1 Information Collected: We collect personal data to verify identities, prevent money laundering, and provide support services.

9.2 Use and Storage of Personal Data: We use and store your personal data in accordance with the GDPR (if applicable) and our own internal policies.

9.3 GDPR Compliance (if applicable): We comply with the General Data Protection Regulation (GDPR) in all aspects of data collection, storage, and processing.

10. Limitation of Liability

10.1 Losses: We are not liable for any losses incurred as a result of system errors or third-party links.

10.2 System Errors: We reserve the right to void any bets placed during a system error period.

10.3 Third-Party Links: We are not responsible for any content or services provided by third-party links.

11. Amendments and Updates

11.1 Right to Modify the Terms: We reserve the right to modify these Terms and Conditions at any time, with or without notice.

11.2 Notification of Changes: We will notify you of any changes to these Terms and Conditions via email or in-game notifications.