Responsible Gambling

Playojo Casino is committed to providing a safe and enjoyable gaming experience for all our players. We understand the importance of responsible gambling practices and are dedicated to promoting them throughout our website and services. As an Ontario-regulated casino, we comply with strict regulatory guidelines that ensure fair play and protection for our players.

What Is Responsible Gambling?

Responsible gambling means treating online gaming as entertainment, not a source of income. It's essential to gamble within your means and set limits on your spending to avoid financial difficulties. Warning signs of problem gambling include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gaming

Tools to Stay in Control

We offer various tools to help you stay in control:

• Deposit Limits: Set a daily, weekly, or monthly limit on your deposits.
• Wagering Limits: Establish limits on the amount you can bet on individual games or sessions.
• Session Time Limits: Restrict the time spent gaming per session.
• Reality Checks: Receive reminders about your gaming activity and spending.
• Loss Limits: Set limits on losses to prevent excessive betting.
• Self-Exclusion Options: Temporarily or permanently ban yourself from accessing our platform.

How to Request Limits or Exclusion

1. Log in to your account.
2. Go to the "Responsible Gaming" section.
3. Follow the instructions to set deposit, wagering, or session time limits.
4. For self-exclusion, contact our support team via live chat, email, or phone.

Support for Problem Gambling

If you feel that gaming is no longer enjoyable, we encourage you to seek help. If you're experiencing problem gambling behaviors such as:

• Chasing losses
• Borrowing money to gamble
• Lying about gaming habits
• Neglecting other areas of life

Seek support from organizations like:

• GamCare: [phone number] [email address]
• BeGambleAware: [phone number] [email address]
• Gambling Therapy: [phone number] [email address]

Protecting Minors

Playojo Casino strictly prohibits underage gambling. We use age verification methods to ensure players are at least 19 years old (18 in some countries). Parents can also use parental control software to monitor their child's online activity.

Resources and Useful Links

Additional resources available to our players include:

• National Center for Responsible Gaming: [website URL]
• Gamblers Anonymous: [website URL]
• Self-assessment quizzes: [website URLs]